Privacy Policy 

1. Introduction & Scope

AC Design Solution Ltd (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This Policy explains:

• What personal data we collect
• How we use, share and protect it
• Your rights and choices under UK GDPR

It applies to all users of our website, communications, and any personal data we process in the UK.

2. Key Definitions

• Personal data: any information relating to an identified or identifiable natural person.
• Processing: any operation on personal data (collection, storage, use, disclosure, erasure).
• Data controller: the entity determining how and why personal data is processed.

3. Data Controller & Contact Details

AC Design Solution Ltd

• Registered in England & Wales No. 08315267
• Registered office: Office 301 Third Floor Belmont House, Belmont Road, Uxbridge, England, UB8 1HE
• Email (data-privacy enquiries): privacy@acdesignsolution.com

4. Personal Data We Collect

Through our website contact form, we collect:

• Identity data: Name
• Contact data: Email address, phone number (if provided)
• Message content: Any information you choose to share in your message
• Technical data: IP address, browser type, pages visited (via cookies)

You can manage or block cookies via your browser settings. Blocking cookies may affect your experience.

7. Data Security

We implement appropriate technical and organisational measures including:

• Secure website hosting with SSL encryption
• Access controls to any stored contact information
• Regular security updates to our website

8. Data Retention

We retain contact form submissions for up to 1 year after our last communication with you, after which they are securely deleted.

9. Your Rights under UK GDPR

You have the right to:

• Access your personal data
• Rectify inaccuracies
• Request erasure where no overriding lawful basis exists
• Restrict processing in certain circumstances
• Object to processing based on legitimate interests
• Data portability for data you provided

To exercise any right, email privacy@acdesignsolution.com. We reply within 1 month.

10. Complaints

If you have concerns about our data practices, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office: https://ico.org.uk/ or call 0303 123 1113.

11. Children

Our services are for adults (18+). We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Policy to reflect changes in practice or law. We’ll post the revised version with a new “Last Updated” date.